Introduction

This document set out our complaints policy. If you are a User of playboyplus.com, this Complaints Policy forms part of your agreement with us.

Who we are and how to contact us

playboyplus.com is operated by PLAYBOY.COM INC.

PLAYBOY.COM, INC. AND ITS SUBSIDIARIES AND AFFILIATES C/O 10960 WILSHIRE BLVD., SUITE 2200, LOS ANGELES, CA 90024

Interpretation

In this Complaints Policy, defined terms have the same meanings given to them in the Terms of Use for all Users. In addition, the term "business days" means any day which is not a Saturday, Sunday or public holiday in USA.

Who can use this Complaints Policy?

Whether or not you are a User of playboyplus.com, you can use this Complaints Policy to alert us to any complaint which you have relating to playboyplus.com.

How to make a complaint

If you have a complaint about playboyplus.com (including any complaint about Content appearing on playboyplus.com or the conduct of a User), please send your complaint via one of the following methods:

How we will deal with complaints of illegal or non-consensual Content

Following receipt of your complaint of illegal or non-consensual Content under section 5 above:

How we will deal with complaints related to copyright infringement

Complaints related to copyright infringement must be submitted in accordance with our DMCA Policy, and we will respond to copyright infringement complaints as set out in such policy.

How we will deal with other complaints

Following receipt of other complaints (including complaints related to other breaches of our Acceptable Use Policy) under section 5 above:

Unjustified or abusive complaints

If you are a User of playboyplus.com, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your User account.